Case managers are responsible for coordinating a number of activities and services for their clients on a daily basis. Some days a case manager can be on the road all day visiting clients and some days in meetings for five hours of the day. There are other times when a crisis situation can consume two to three days of a case manager’s week. Then there are some days that are totally consumed with paperwork.
There is never really a dull moment during the day of a case manager. There are always new resources that need to be explored and new regulations that need to be understood and implemented. Managing a typical workday can be a major challenge with juggling paperwork, meetings and constant phone calls. Developing a daily routine can help provide a general framework and guide for how to schedule your day. Although the likelihood of your day going exactly as you planned it is small, a basic guideline is helpful in maintaining a sense of organization.